• Below are answers to our most frequently asked questions.


Registration & Patients

How do I register?
Registration is quick and easy. Click Here for the necessary documents and detailed instructions.
How long does it take to register?
Once your completed forms are received, we will review them and if necessary, we may call to confirm some of the details. Once you are registered as a patient and your medical document has been validated we will send a confirmation letter. This can take anywhere from a few days to a few weeks.
Will you have any compassionate pricing or discounts?
Yes. MedReleaf wants as many people who can benefit from our medical cannabis to have reasonable access to it. Please click here to read about our Financial Releaf Program.

Products & Pricing

How much does your cannabis cost?
Our cannabis products have been priced competitively with a focus on quality. We have a range of products at various price points designed to cater to different patient needs. Please review our products and pricing. Browse our products.
What varieties of products do you offer?
We offer between 10 – 20 different varieties at any one time to meet the various needs of our patients. Our knowledgeable Patient Care Coordinators are available to work with patients to determine which variety, or varieties are best for your needs.
DO YOU USE ANY PESTICIDES?
No, we do not use pesticides on any of our products. In the event a need arises for pest mitigation, we will only use Health Canada approved products.
DO YOU USE ANY IRRADIATION?
We offer products that have been irradiated as well as those that have not. Some of our products have been treated by gamma irradiation in order to be suited for our immunosuppressed patients. Gamma irradiation is safe and is widely used for sterilization of prescription pharmaceuticals, food, and medical supplies. The World Health Organization (WHO) recognizes irradiation as a safe way of reducing levels of organisms that cause food borne illnesses. Furthermore, health authorities in at least 39 countries including Canada, the US, Australia and numerous European Community member countries have approved irradiation for different foods ranging from spices to grain to chicken to fruits and vegetables. The irradiation process is performed in an ISO certified sterilization facility licensed by Health Canada, and in full compliance with the relevant Health Canada and US FDA regulations. Each and every product that has gone through this process is clearly labeled with the icon below, both on our online shop and on the product packaging. MedReleaf does not irradiate all of its products.gamma_icon
Where is your cannabis grown?
All of our cannabis is grown at our state-of-the-art facility in Markham, Ontario.
Can I purchase different varieties at one time to determine which works better for my condition?
Yes, you may purchase different varieties in one order, however, you must order a minimum of 5 grams of any individual variety.
What is your involvement with Tikun Olam from Israel?
Tikun Olam is an Israeli innovator in the field of medical cannabis with decades of clinical research and testing. Our exclusive partnership has allowed us to introduce their unique varieties and accumulated experience to the Canadian market. We are the only source of Tikun Olam’s exclusive varieties outside of Israel.

Extracts

How do I order extracts?
Ordering MedReleaf cannabis extracts works exactly like ordering dried cannabis. Simply choose the product(s) you want from the online shop and add it to your cart. All products selected – both dried cannabis and extracts – will be visible in your cart at checkout.
How much do Oils count against my monthly allowance?
We have adopted an easy-to-use equivalence factor of 10 to 1. Quite simply, this means that each 50 ml bottle of MedReleaf cannabis oil counts as 5 grams of your monthly allowance as prescribed by your physician.
How much do Capsules count against my monthly allowance?
Each container of MedReleaf cannabis oil capsules counts as 1 gram of your monthly allowance as prescribed by your physician.
How do I take my Cannabis Oil?
Each bottle of MedReleaf cannabis oil comes with its own dropper marked with dose amounts in milliliters (ml) integrated right into the cap of the bottle. Squeeze the measured amount under your tongue and let the oil rest there for 30-60 seconds before swallowing. The longer you hold the oil under your tongue, the better.
How much Oil should I take?
Always remember to follow the directions of your physician, and to “start low and be patient”. When first trying MedReleaf THC rich cannabis oil we highly recommend starting with a dose no greater than 0.2 ml. This 0.2 ml will deliver approximately 5 mg of THC. Be sure to increase dose amounts in very small increments.

A good starting dose for Avidekel CBD rich oil is 1 ml, which will deliver approximately 25 mg of CBD. A good starting dose for Midnight THC + CBD balanced oil is 0.5 ml, which will deliver approximately 5 mg of THC and 6 mg of CBD.

• It will likely take 45 – 90 minutes before you begin to feel the effects

• The peak effects of ingested cannabis are often not achieved for up to 2 hours
• Effects can be felt for up to 6–8 hours
How many Capsules should I take?
Always remember to follow the directions of your physician, and to “start low and be patient”. A good starting dose for cannabis oil capsules is one capsule, unless otherwise instructed by your physician. Please refer to the THC and CBD chart above for milligrams of THC and CBD per capsule. Be sure to wait at least 2-3 hours after ingesting the capsule before assessing the effects of the medication.

• It will likely take 45 – 90 minutes before you begin to feel the effects

• The peak effects of ingested cannabis are often not achieved for up to 2 hours
• Effects can be felt for up to 6–8 hours
Can I “vape” MedReleaf Extracts?
No. Unfortunately the unique formulation is meant only for oral ingestion. Do not try to use it in a vape-pen or vaporizer.

Ordering & Shipping

How much cannabis can I order?
You can order as much as your doctor prescribes for you – however, Health Canada restricts us to shipping no more than 150 grams in any single order.
Do you charge Sales Taxes?
We will charge sales taxes based on your respective province of residence.
How does shipping work?
The first order every 30 days will be shipped for free – additional orders in that same 30 day period will be charged at a flat rate.
How is my medication shipped?
Our primary method of shipping is via Canada Post Xpresspost. A signature from an individual over the age of 18 will be required at the time of delivery. You can have your medication delivered to your home, your physician’s office (should they agree), or to your nearest Canada Post location. You may alternatively choose to ship your package via Purolator for an additional charge. The option to choose your preferred method of shipping will be provided each time you place an order.

Other

Can I travel with my medication?
You may travel within Canada provided that you keep your documentation with you at all times. All international travel is prohibited.
How do I use my medication?
There are a number of holistic ways to consume cannabis – vaporization is an excellent way to experience the benefits.
Does my insurance cover my cannabis?
Most insurance plans do not yet cover medicinal cannabis although some may offer coverage. We suggest contacting your insurance company personally to obtain this information accurately. Please check with your accountant, as the cost of your medicine may be tax deductible.
What do I use as proof that I'm permitted to possess cannabis?
Our product packaging has a personal patient label similar to that of traditional prescription medication. This label should be used as proof that you are permitted to possess cannabis. As a MedReleaf patient, you will also receive a Patient Identification Card, which should be kept with you as a support document.
Can I operate a motor vehicle while on my medication?
It is highly discouraged to operate any motor vehicle while taking your medication.